Tuesday, August 13, 2019

Uganda Revenue Authority customs business systems enhancement programme

Demonstration of the Regional Electronic Cargo Tracking system (RECTs). 

Uganda Revenue Authority (URA) is mandated to collect tax revenues on behalf of the Government of Uganda (GOU).

As URA increases the revenue it collects the government reduces its reliance on foreign aid to fund budget priorities such as education, healthcare and infrastructure development among others. URA collects revenue from both domestic trade and international trade (customs revenue). Revenue from international trade accounts for over 45% of total revenue collected.

However, URA faced various challenges in executing its mandate of colleting tax revenue from international trade and facilitating business to import and export competitively. There were i\delays in cargo clearance due to cumbersome business processes, which in turn delayed the collection of related revenue. Also, businesses incurred losses due todiversion and disappearance of cargo along transit routes which in turn led to a loss of related business income and government revenue. Furthermore, the unpredictable customs systems that lacked transparency and predictability generally increased the cost of doing business rendering Uganda uncompetitive.

Uganda, a land locked country, imports its cargo through the ports of Mombasa in Kenya and Dar es Salaam in Tanzania. This posed unique challenges, for example, the 950 km distance from Mombasa to the main Ugandan border of Busia should take not more than 15 hours by road. However, poor international trade processes, unscheduled stops and non-tariff barriers caused delays to cargo heading to Uganda.

The 2010 World Bank Report indicated that, in Uganda, it took 34days, 7 documents and cost USD 3,390 to import a 20foot container. Also, it took 37days, 6 documents and cost USD 3,190 for export a 20foot container. Finally, the Regional Time Release Study conducted in 2012, reported that cargo heading to Uganda would take up to 18 days from entering port until final destination and clearance. Additionally, Ugandan cargo owners would frequently lose their goods in transit unless they employed physical police escort at a cost of USD250 per day. Furthermore, cumbersome and time consuming procedures at the borders also led to slow clearance.

TMEA Intervention:
In September 2012, URA with funding from TMEA rolled out interventions designed to bring about transformational change in the way the country facilitated and conducted international trade and customs business.

The intervention included the following: a review of business processes; capacity building through training and change management; adopting an improved customs management system (ASCYUDA World a web based customs management system developed by UNCTAD); introduction of Authorised Economic Operators (AEO); and an Electronic Cargo Tracking System (ECTS) developed by BSMART Technologies. TMEA provided financial support totalling USD7.3million for this package of interventions.

How it was designed:
In 2012, TMEA and URA signed a Memorandum of Understanding, which established the foundation for cooperation between the parties. It covered a limited set of activities that TMEA could fund through its Uganda Country Programme budget. The choice of projects involved a participatory approach with extensive consultations held with senior URA management including the Commissioner General and approved by the URA Board of Directors. The consultations involved other URA stakeholders. URA and TMEA based their final decision on the results of gap analysis that took into account other planned projects implemented by URA and other donors such as DFID, KFw and IMF.

A Joint Steering Committee (JSC), comprised of donors and URA Senior Management was constituted. The Commissioner General of URA chaired the JSC which held meetings on a quarterly basis.



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